North Dakota’s Department of Human Services

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Kepro is honored to have been selected as North Dakota’s Department of Human Service new Service Authorization vendor! Beginning January 1, 2021, requests for service authorization of certain CPT and ICD 10 Procedure codes must be submitted to Kepro through Kepro’s Atrezzo online portal for review of medical necessity. A comprehensive list of codes that require authorization by Kepro can be found by clicking here.

In order to use Kepro’s Atrezzo provider portal, each facility, doctor’s office, and clinic should appoint one person to be the administrator, or owner, of the provider portal account. The account administrator is typically a supervisor as this user role holds the highest system permissions. Facilities, clinics, and doctor’s offices only need to register one time and the Atrezzo administrator for the facility will have the ability to create additional Atrezzo Provider Portal staff user accounts.

To register as the account administrator of your facility, clinic, or doctor’s office, please click here to send us an email. Complete all of the requested information within the email before sending. You will be contacted via secure email and provided with a registration code to access Kepro’s Atrezzo Provider Portal at https://portal.kepro.com.

Hours of Operation

Kepro’s hours of operation for 2021 are Monday through Friday, 8:00am until 5:00pm CST, excluding all holidays observed by the state of North Dakota, which include:

  • New Year’s Day (Friday January 1)
  • Washington Birthday (Monday February 15)
  • Memorial Day (Monday May 31)
  • Independence Day (Monday July 6)
  • Labor Day (Monday September 6)
  • Thanksgiving Day (Thursday November 25)
  • Day after Thanksgiving
  • Christmas Day (Friday December 24)
For any questions or information regarding upcoming trainings, please contact Kepro at 844.396.9569. The North Dakota Kepro Atrezzo Provider Portal can be accessed at https://portal.kepro.com.

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