North Dakota’s Department of Human Services

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Kepro is honored to have been selected as North Dakota’s Department of Human Service new Service Authorization vendor! Beginning January 1, 2021, requests for service authorization of certain CPT and ICD 10 Procedure codes must be submitted to Kepro through Kepro’s Atrezzo online portal for review of medical necessity. A comprehensive list of codes that require authorization by Kepro can be found by clicking here.

In order to use Kepro’s Atrezzo provider portal, each facility, doctor’s office, and clinic should appoint one person to be the administrator, or owner, of the provider portal account. The account administrator is typically a supervisor as this user role holds the highest system permissions. Facilities, clinics, and doctor’s offices only need to register one time and the Atrezzo administrator for the facility will have the ability to create additional Atrezzo Provider Portal staff user accounts.

To register as the account administrator of your facility, clinic, or doctor’s office, please click here to send us an email. Complete all of the requested information within the email before sending. You will be contacted via secure email and provided with a registration code to access Kepro’s Atrezzo Provider Portal at https://portal.kepro.com.

Hours of Operation

Kepro’s hours of operation for 2022 are Monday through Friday, 8:00am until 5:00pm CST, excluding all holidays observed by the state of North Dakota, which include:

  • New Year’s Day (Friday January 1)
  • Martin Luther King Jr Day (Monday January 17th) 
  • Washington Birthday (Monday February 21st)
  • Memorial Day (Monday May 30th)
  • Independence Day (Monday July 4th)
  • Labor Day (Monday September 5th)
  • Thanksgiving Day (Thursday November 24th)
  • Day after Thanksgiving
  • Christmas Day (Monday December 26th)
For any questions or information regarding upcoming trainings, please contact Kepro at 844.396.9569. The North Dakota Kepro Atrezzo Provider Portal can be accessed at https://portal.kepro.com.

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