North Dakota’s Department of Human Services

Contact Us

Contact Us

Telephone: 844.396.9569

Hours of Operation

Kepro’s hours of operation for 2021 are Monday through Friday, 8:00am until 5:00pm CST, excluding all holidays observed by the state of North Dakota, which include:

  • New Year’s Day (Friday January 1)
  • Washington Birthday (Monday February 15)
  • Memorial Day (Monday May 31)
  • Independence Day (Monday July 6)
  • Labor Day (Monday September 6)
  • Thanksgiving Day (Thursday November 25)
  • Christmas Day (Friday December 24)


Have a question about the UM process or submitting a case? Reach out to our nursing team directly at

Please allow up to two business days for a response. This email account is for general inquiries only and will not accept member records or case submissions.