North Dakota’s Department of Human Services

Contact Us

Contact Us

Telephone: 844.396.9569

Hours of Operation

Kepro’s hours of operation for 2023 are Monday through Friday, 8:00am until 5:00pm CST, excluding all holidays observed by the state of North Dakota, which include:

  • New Year’s Day (Monday January 2)
  • Martin Luther King, Jr. Day (Monday January 16th) 
  • Memorial Day  (Monday May 29th)
  • Juneteenth (Monday June 19th)
  • Independence Day (Tuesday July 4th)
  • Labor Day (Monday September 4th)
  • Veterans Day (Friday November 10th)
  • Thanksgiving Day (Thursday November 23rd)
  • Day after Thanksgiving (Friday November 24th) 
  • Christmas Day (Monday December 25th)

Email: 

Have a question about the UM process or submitting a case? Reach out to our nursing team directly at ndumnurses@kepro.com.

Please allow up to two business days for a response. This email account is for general inquiries only and will not accept member records or case submissions.